Data We Collect and Why We Use It
When you open an account with us, we collect the information you provide directly — your name, email address, phone number, and the payment method you choose, whether that is bKash, Nagad or Rocket. We also collect transactional data: deposit amounts, withdrawal requests, and the wallet
-
1
reference numbers attached to each transaction. This helps us process your payments accurately and resolve any disputes quickly. On top of that, we collect device and session data — the type of phone or browser you use, your IP address, and session timestamps. We use this
-
2
to keep your account secure and to detect any unusual login activity. We do not collect more than we need, and we do not sell your personal data to marketing companies or unrelated third parties. Your bKash, Nagad or Rocket account details are used only to
-
3
process the transaction you authorise — they are never stored in plain text. We retain your account data for as long as your account is active and for a reasonable period after closure, as required by applicable rules. Use of this platform and the data practices
-
4
described here depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.